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conflict, return from displacement, and move from a reliance on aid to a more resilient future.
Our vision is a world where a community’s future is not determined by its circumstances, but by
the aspirations of its people. Whether delivering lifesaving humanitarian assistance, building the
infrastructure that stabilizes communities, or creating economic opportunities for individuals and
businesses, Blumont teams are committed to making a positive difference in peoples’ lives.
POSITION SUMMARY:
The Case Worker is responsible for delivering specialized protection case management services
to vulnerable individuals and households in areas of return. The role aims to address protection
risks, barriers to reintegration, and access to essential services through a structured,
survivor-centered, and rights-based case management approach.
Reporting to the Social Counselor, the Case Worker conducts in-depth protection assessments,
develops and implements individualized case plans, and ensures systematic follow-up and case
closure in line with inter-agency standards and organizational SOPs. The position supports
individuals facing protection risks related to displacement, return, family separation, disability,
and other vulnerabilities, while coordinating with specialized actors for GBV and other sensitive
cases.
The Case Worker works closely with Social Workers, Social Cohesion teams, and external service
providers to ensure a holistic response that promotes safety, dignity, and sustainable
reintegration. In addition, the role contributes to protection risk analysis, trend identification,
and program adaptation by providing anonymized case data and contextual insights. Strong
confidentiality practices, ethical conduct, coordination skills, and accountability to affected
populations are central to this role, which directly supports GFFO priorities on risk mitigation,
protection mainstreaming, and durable solutions in areas of return.
Supervisory level: Social Counselor
Specialized Case Management Activities
Conduct comprehensive assessments to identify individuals and families at risk of violence,
abuse, exploitation, neglect, or other protection concerns, using survivor-centered and rightsbased approaches.
Develop individualized case plans, ensuring follow-up, monitoring, and appropriate adjustments
according to evolving needs.
Facilitate safe and confidential referrals to relevant services, including health, GBV, legal,
psychosocial, and livelihoods support and ensure effective coordination with service providers.
Regularly update service mapping and maintain a functional referral pathway to ensure timely
access to support.
Provide emergency assistance, basic emotional support, and psychological first aid (PFA) for
urgent cases.
Ensure strict adherence to confidentiality, ethical guidelines, information management
protocols, and case management SOPs throughout all case handling processes.
Referrals & Coordination
Facilitate confidential referrals to health, legal, psychosocial, and livelihood services.
Maintain updated service mapping and referral pathways.
Coordinate with Social Workers, Protection Officers, and external service providers.
Documentation, Reporting, and Data Protection
Maintain accurate, secure, and confidential case records, ensuring adherence to data protection
and information management standards.
Submit regular case management and activity reports, capturing key data, trends, challenges,
and success stories.
Contribute to monitoring, evaluation, and learning activities by sharing qualitative and
quantitative information on case outcomes and psychosocial impacts.
Capacity Building and Support
Participate in internal training, workshops, and peer-learning sessions to enhance professional
skills and technical knowledge.
QUALIFICATIONS and SKILLS:
Bachelor’s degree in social work, psychology, sociology, or a related field
Minimum 2 years of experience in protection, case management, or psychosocial support services
in humanitarian or social service settings.
Demonstrated experience delivering PSS activities and supporting diverse groups, including
children, adolescents, women, men, older persons, and persons with disabilities.
Strong knowledge of protection principles, case management standards, referral pathways, and
social cohesion approaches.
Excellent communication, facilitation, and teamwork skills.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
Fluency in written and spoken Arabic; working proficiency in written and spoken English is an
asset.
Strong understanding of assessment, planning, referral, and follow-up processes for vulnerable
individuals and households.
Travel Requirements:
The position is based in Raqqa and Deir ez-Zor Governorates and requires frequent travel to field
project sites within the two governorates.
Commitment:
Every Blumont team member is expected to carry out their duties in accordance with Blumont’s
code of business ethics and conduct, core values, and all relevant policies, including antiharassment, child protection, and Protection from Sexual Exploitation and Abuse policies.
How to Apply
Interested candidates are requested to fill out and attach the most updated Resume to the link
below before 23 September 2026:
https://ee-eu.kobotoolbox.org/single/vnIsgCNc
Blumont is an equal-opportunity employer. Due to the large volume of applications, we receive, we
are unable to respond to all applicants, therefore, only qualified shortlisted candidates will be
contacted.
Blumont will review the applications on rolling basis and may close the advertisement before the
deadline if the ideal candidate was found. One or more similar/different positions maybe filled in
this recruitment activity depending on the applicants’ qualifications.
Blumont’s selection process will include rigorous background checks and all team members will be
expected to carry out their duties in accordance with our core values, anti-harassment policy and
PSEA policies