آخر اعلانات الوظائف
5465 نتيجة
We go the last mile. Founded in Afghanistan, against the backdrop of a forgotten crisis, Acted’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. Millions of vulnerable people around the world need humanitarian assistance today, and hundreds of millions will need it tomorrow, in the face of the growing threat of climate change. We believe that our assistance must be conceptualised and delivered within the framework of people’s natural environments, and the territories on which they depend. Therefore, Acted pursues a triple mandate as a humanitarian, environmental and development aid actor, contributing to the relief, stabilisation, and recovery of crisis-affected people in fragile areas. This vision is guided by the motto “Think Local – Act Global” - reflecting the need to rely on a deep understanding of local territories and contexts to develop and implement actions based on local knowledge, structures and capacities. This local thinking contributes to a global response - running through all Acted programming and operations - as we work together towards the building of a 3ZERO world: a world with Zero Exclusion, Zero Carbon, and Zero Poverty”.
Greening strategy:
Acted’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each Acted employee will adhere to these principles through key green programming responsibilities:
• Contribute towards the adherence and development of the greening strategy plan.
• Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles
• Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes
Acted PSEAH Policy:
The Project Assistant-MSMC-IM&CFM has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). Project Assistant-Shelter has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to Acted’s procedures. Project Assistant-Shelter carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.
procedures.
JOB PURPOSE
Under the authority of the Project Officer-MSMC-IM&CFM, The Project Assistant-MSMC/IM&CFM(Information management and Complaints feedback mechanism) supports the mobile team in identification of informal sites, risk and safety audits of informal sites, providing capacity building training to local municipality staff, and providing outreach and awareness sessions to the informal site population, day-to-day visit to of informal sites dynamics and conditions, as well as asses the quality of work. Ensuring work plans and project targets are achieved according to set timelines standards, Create coordination mechanisms and work closely with other humanitarian actors, government, authorities and beneficiaries. Provide mentorship and capacity building to various actors as needed.
Reporting to the Officer IM/CFM and TL , the IM/CFM Assistant will be responsible to support the ongoing daily coordination of information needed for the site, including collecting, processing, analysing and disseminating camp/site information. The assistant will also support ongoing verification exercises in the camp and supervise MSMC monitors as needed. Finally, the assistant will provide data-related information to camp residents and respond to questions and concerns by residents in a respectful manner.
If the need arises, management may ask the employee to support another camp or site (mobile) or another department from time to time.
CHAIN OF COMMAND
Under the authority of:
• Project Officer-MSMC/IM&CFM
• Team Leader-MSMC.
Line Management :
• Service Provider/Data Collector
WORKING RELATIONS
Internal:
o Other units and teams.
o HR department.
o Finance for payments of IM/CFM data collectors
External:
o Humanitarian Partners (INGO/NGO)
OBJECTIVES
o Support Snr IM-CFM in the production/update/translation of CCCM IM products;
o Support Snr IM-CFM in the diffusion of the IM products to external stakeholders;
o Support Snr IM-CFM in the organization/follow-up of operational/sectorial/ad hoc meetings in the camps;
o Support Snr IM-CFM in provision of IM technical support to other unit of the CCCM departments;
o Support Snr IM-CFM in the management of the CCCM monitors in their verification works of demographic/vulnerability data.
o Support Snr IM-CFM in ensuring effective communication on the roles & responsibilities of CCCM CFM in the camp to the camp residents.
o Support Snr IM-CFM in ensuring accurate registration and timely follow up of complaints/feedback/request for inputs from camp residents and active actors in the camp.
o Support Snr IM-CFM in ensuring proper implementation follow up of CFM-related activities, supervise the CCCM Monitors (if any).
Main responsibilities related to IMCFM:
o Data collection and assessments
Conduct data collection and assessment exercises (including collection and analysis) as needed by the IMO and ensure that data collection and storage is in line with Acted’s data protection principles
o Weekly production and diffusion of IM products
Including but not limited to: Workers’ database, Site Factsheet, Vulnerability mapping, 4Ws.
o Maintain positive relationships with the community
Provide informed feedback related to IM and data management to residents requesting information and support solving community issues related to IM.
o Support with technical IM assistance other units of the CCCM team
Including but not limited to: hold a contact list for committees, support in the draft of service monitoring and other factsheets, support with designs for IEC material for information/awareness campaign in the camp, support with production of training material, etc.
o Support Snr IM/CFM in managing the IM/CFM data collectors.
Including but not limited to: assignment of weekly tasks, monitoring of tasks’ completion, reporting.
o Ensure protection mainstreaming
o Support and consider gender, protection, and GBV concerns in all aspects of activities;
o Adhere and Promote to Prevention of Sexual Exploitation and Abuse principles and guidelines (for site residents, ACTED staff, partner agencies)
o Support and promote participation of women, youth, and marginalised groups
o Refer immediately protection cases identified to Acted CBP officer for referral to protection actors.
B). Supporting Registration and CFM department:
o Supporting in registering complaints through CFM channels.
o Supporting in conducting FGDs when needed.
o Supporting Registration team in updating demographic database.
o Supporting Registration team in verifications and assessments.
KEY PERFORMANCE INDICATORS
Example, the key performance indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets
o # of trainings conducted
o # of complaints and feedbacks received through the helpdesk, phone, and complaints boxes followed up within the timeframe specified in Acted’s SOP
o # of campaigns organized in collaboration with the CBP unit explaining the purpose of the CFM and its different channels
o # of assessments conducted to determine residents’ awareness of the CFM and preferred CFM channels · Increased equal use of all existing CFM channels by camp residents
o # of weekly IM products consolidated/diffused on which the database assistant supported.
o # of new IM products on which the database assistant supported.
o At least 6 Months-1Year of professional experience in Information Management with an INGO (e.g., Data Collector, Data Analyst, Enumerator, Data Supervisor, IM Assistant/Focal Point, Database Assistant/Focal Point, or similar roles).
o University degree.
o Proficient skills with the Microsoft Office Suite (i.e. particularly MS Excel);
o Experience using ODK/KOBO for quantitative data collection;
o Fluency writting and speaking local language;
o Positive attitude and a willingness to learn;
o Ability to operate in a cross-cultural environment requiring flexibility;
o Ability to work independently;
o Strong attention to details;
o Does not reside in the camp
o Resident , willing or able to reside in the Governorate of Deir ez-Zor
Desired:
o Degree with major in information technology, IT engineer, Accounting, Data analysis / data collection, GIS…);
o Translation skills (from Arabic to English and vice-versa);
o Certificate/Training in business management, accounting, or administration, database;
o 3-months managerial experience, including leading/supervising staff, report writing, meeting facilitation.
Good in speaking and written English
How to apply
The To apply for this opportunity, you are kindly requested to read the following points:
1- Read the job description carefully.
2- You may need to create a mail account.
3- Fill in the job application form through the following link:
https://forms.cloud.microsoft/e/mYeMCvTpsX
4- closing date for the announcement is: 01st November 2026 at 4:00 PM
Independent, private and non-profit, Acted respects a strict political and religious impartiality, and operates following principles of non-discrimination, transparency, according to its core values: responsibility, impact, enterprising-spirit and inspiration.
Our INGO is committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.
Our INGO endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.