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Department: Health
Reports to: Health Specialist
Coordination With: Healthcare and Medical Commodities Specialist, Pharma Officer, Health Specialists, MEAL/IM Team, Program Team, Directorate of Health (DoH)
Contract Type: fixed
Duration: 10 months, extendable based on performance and funding status
Background
Un Ponte Per (UPP) supports the provision of essential primary healthcare services across Hassaka Governorate in close collaboration with the Directorate of Health (DoH) and through partnerships with local implementing partners. Ensuring the quality, continuity, and accessibility of health services is central to UPP’s health strategy.
Purpose of the Position
The Health Officer is responsible for ensuring highquality primary healthcare service delivery across UPPsupported health facilities. The role focuses on supportive supervision, quality assurance, capacity building, coordination with partners and authorities, and monitoring of health service performance. The Health Officer works under the guidance of the Health Specialist/ Health Coordinator and collaborates closely with the DoH and other stakeholders.
A. Supportive Supervision & Quality Assurance
• Conduct regular supportive supervision field visits to UPPsupported health facilities using standardized quality monitoring tools and clinical audit checklists.
• Provide technical guidance to frontline health professionals to ensure adherence to MoH/WHO clinical protocols, standard operating procedures (SoPs), and quality standards.
• Review service delivery performance, identify gaps, and develop actionable recommendations for improvement.
• Monitor availability and proper use of medical supplies, equipment, and essential medicines.
B. Technical Oversight of Primary Healthcare Services
• Support the Health Specialists and Health Coordinator in overseeing key PHC components, including:
o Communicable disease surveillance
o Emergency care and referral pathways
o Child health and nutrition
o Reproductive health
o Noncommunicable diseases (NCDs)
o MHPSS
o Community health activities
• Provide technical input to improve clinical workflows, triage systems, infection prevention and control (IPC), and patient flow.
C. Capacity Building & Clinical Mentoring
• Deliver ongoing training sessions, onthejob coaching, and refresher trainings to health facility staff on clinical guidelines, SoPs, and quality assurance practices.
• Support the development of tailored capacitybuilding plans for health facilities based on supervision findings.
• Mentor health staff in case management, documentation, and adherence to standard protocols.
D. Coordination & Representation
• Serve as the primary focal point for areabased coordinationwith implementing partners, other NGOs, and the DoH in Hassakeh.
• Facilitate communication between health facilities, UPP technical teams, and external stakeholders to ensure smooth implementation.
• Close coordination with other teams and departments inside UPP including logistics, program, WASH, Protection and others.
E. Assessments & Monitoring
• Support the planning and implementation of health facility assessments, health needs assessments, and thematic surveys.
• Contribute to the analysis of disease trends, morbidity patterns, and service utilization.
• Draft supervision reports, training records, and stock updates to inform programmatic decisions.
F. Health Information Management
• Coordinate with the MEAL/IM team to ensure accurate and reliable Health Management Information Systems (HMIS) are in place.
• Ensure proper registration, documentation, and reporting of patient health information.
• Conduct regular reviews of morbidity databases and support facilities in improving data quality and completeness.
G. Reporting
• Prepare weekly and monthly reports on health activities, supervision findings, and facility performance.
• Document challenges, progress, and recommendations for continuous improvement.
• Contribute to donor reporting and internal program updates as needed.
Education
• Medical degree (Medicine, Nursing, Pharmacy, or other healthrelated profession).
Experience
• Minimum 3 years of experience in the health sector, preferably with INGOs.
• Experience in clinical mentoring, quality improvement, and primary healthcare service delivery.
• Experience with emergency care and referral systems.
• Familiarity with WHO/MoH protocols and quality assurance frameworks.
• Experience with HMIS, MEAL tools, and casetracking systems.
Skills & Competencies
• Strong clinical knowledge and understanding of PHC service delivery.
• Excellent communication, facilitation, and mentoring skills.
• Strong analytical skills, including data interpretation and reporting.
• Ability to work collaboratively with partners, authorities, and multidisciplinary teams.
• Fluency in Arabic and English (written and spoken).
• Willingness to travel regularly within Hassakeh Governorate.
5. Merit Criteria (Assets)
• Master’s degree in Healthcare Management, Public Health, or related field.
• Knowledge of GBVsensitive and protectionintegrated programming.
• Familiarity with the humanitarian health cluster systemand coordination mechanisms.
6. Safeguarding & Ethics
• Adhere to UPP’s safeguarding, PSEA, child protection, and confidentiality policies.
• Promote ethical clinical practices and uphold patient rights and dignity.
To apply, please include the job title in the email subject line.
Health Officer