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conflict, return from displacement, and move from a reliance on aid to a more resilient future.
Our vision is a world where a community’s future is not determined by its circumstances, but by
the aspirations of its people. Whether delivering lifesaving humanitarian assistance, building the
infrastructure that stabilizes communities, or creating economic opportunities for individuals and
businesses, Blumont teams are committed to making a positive difference in peoples’ lives.
POSITION SUMMARY:
The Case Worker is responsible for delivering specialized protection case management services
to vulnerable individuals and households in areas of return. The role aims to address protection
risks, barriers to reintegration, and access to essential services through a structured,
survivor‑centered, and rights‑based case management approach.
Reporting to the Social Counselor, the Case Worker conducts in‑depth protection assessments,
develops and implements individualized case plans, and ensures systematic follow‑up and case
closure in line with inter‑agency standards and organizational SOPs. The position supports
individuals facing protection risks related to displacement, return, family separation, disability,
and other vulnerabilities, while coordinating with specialized actors for GBV and other sensitive
cases.
The Case Worker works closely with Social Workers, Social Cohesion teams, and external service
providers to ensure a holistic response that promotes safety, dignity, and sustainable
reintegration. In addition, the role contributes to protection risk analysis, trend identification,
and program adaptation by providing anonymized case data and contextual insights. Strong
confidentiality practices, ethical conduct, coordination skills, and accountability to affected
populations are central to this role, which directly supports GFFO priorities on risk mitigation,
protection mainstreaming, and durable solutions in areas of return.
Please note: This role is contingent upon the execution of award. Hiring decisions and
employment start dates are subject to funding availability. This is a local role; no expat benefits
will be provided.
Supervisory level: Social Counselor
KEY AREAS OF ACCOUNTABLITY
Specialized Case Management Activities
• Conduct comprehensive assessments to identify individuals and families at risk of
violence, abuse, exploitation, neglect, or other protection concerns, using survivor-
centered and rights-based approaches.
• Develop individualized case plans, ensuring follow-up, monitoring, and appropriate
adjustments according to evolving needs.
• Facilitate safe and confidential referrals to relevant services, including health, GBV, legal,psychosocial, and livelihoods support and ensure effective coordination with service
providers.
• Regularly update service mapping and maintain a functional referral pathway to ensure
timely access to support.
• Provide emergency assistance, basic emotional support, and psychological first aid (PFA)
for urgent cases.
• Ensure strict adherence to confidentiality, ethical guidelines, information management
protocols, and case management SOPs throughout all case handling processes.
Referrals & Coordination
• Facilitate confidential referrals to health, legal, psychosocial, and livelihood services.
• Maintain updated service mapping and referral pathways.
• Coordinate with Social Workers, Protection Officers, and external service providers.
Documentation, Reporting, and Data Protection
• Maintain accurate, secure, and confidential case records, ensuring adherence to data
protection and information management standards.
• Submit regular case management and activity reports, capturing key data, trends,
challenges, and success stories.
• Contribute to monitoring, evaluation, and learning activities by sharing qualitative and
quantitative information on case outcomes and psychosocial impacts.
Capacity Building and Support
• Participate in internal training, workshops, and peer-learning sessions to enhance
professional skills and technical knowledge.
Bachelor’s degree in social work, psychology, sociology, or a related field.
• Minimum 2 years of experience in protection, case management, or psychosocial support
services in humanitarian or social service settings.
• Demonstrated experience delivering PSS activities and supporting diverse groups,
including children, adolescents, women, men, older persons, and persons with
disabilities.
• Strong knowledge of protection principles, case management standards, referral
pathways, and social cohesion approaches.
• Excellent communication, facilitation, and teamwork skills.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
• Fluency in written and spoken Arabic; working proficiency in written and spoken English
is an asset.
• Strong understanding of assessment, planning, referral, and follow-up processes for
vulnerable individuals and households.
Travel Requirements:• Hasakeh and Shaddadi based positions, with travel to field programming sites within the
governorate.
Commitment:
Every Blumont team member is expected to carry out their duties in accordance with Blumont’s
code of business ethics and conduct, core values, and all relevant policies, including anti-
harassment, child protection, and Protection from Sexual Exploitation and Abuse policies.
How to Apply
Interested candidates are requested to fill out and attach the most updated Resume to the link
below before Date: 29 June 2026
LINK: ee-eu.kobotoolbox.org/x/sZ9Z3zCI
Blumont is an equal-opportunity employer. Due to the large volume of applications, we receive, we
are unable to respond to all applicants, therefore, only qualified shortlisted candidates will be
contacted.
Blumont will review the applications on rolling basis and may close the advertisement before the
deadline if the ideal candidate was found. One or more similar/different positions maybe filled in
this recruitment activity depending on the applicants’ qualifications.
Blumont’s selection process will include rigorous background checks and all team members will be
expected to carry out their duties in accordance with our core values, anti-harassment policy and
PSEA policies