آخر اعلانات الوظائف

 Act as main focal point for PUI Beneficiary Feedback Mechanism for all PUI working locations.

• Receive and record beneficiaries feedback throughout the BFM help-line ,using BFM database.

• According to PUI BFM SOPs, follow up on all feedback and complaints received with the

concerned department(s) until the cases are closed.

• Maintain up to date the BFM database and record beneficiaries feedbacks with all related

information.

• In cordination with the MEAL Manager, ensure that the Beneficary Feedback Mechanism SOPs

are in place and working, followed to implement the projects Accountability to Affected

Populations plan and being in line with the MEAL strategy

 Provide regular updates on the feedback received, developing reports and simple visual

materials, to inform programming and foster programme quality, as well as to ensure high-

quality reporting.

• Conduct verification proces as per PUI's Beneficiary Verification SOPs, to ensure individuals

selected to receive support meet the pre-defined selection criteria.

• Contribute to the implementation of MEAL activities, including data collection and analysis, to

ensure the participation of communities in the design, implementation, monitoring and

evaluation of PUI’s programmes.

• In coordination with MEAL Manager and the MEAL Officers, support in lessons learned and

best practises.

• In collaboration with the MEAL Manager and the MEAL Officers, work to improve MEAL

department processes and procedures pertaining to data collection, data management, data

analysis and reporting.

• In coordination with the MEAL Officers in charge of the different projects implemented by PUI

Syria, ensure proper archiving of all MEAL related documents.

• Translate data from Arabic into English and vice versa when required.

The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the

MEAL department and the mission needs. The employee could be requested to perform other tasks as his/her line

Manager may judge necessary.

Education: business science, social science or other relevant area or equivalent

Professional Experiences: At least one-year experience working for NGOs in the field of monitoring

and evaluation, previous , experience as BFM focal point is an asset .

➢ Experience in conducting participatory assessments and surveys.

Language skills:

• Excellent command in speaking, writing and editing documents in English

• Excellent command in speaking, writing and editing documents in Arabic

Computer skills:

Computer and information technology literacy; excellent working knowledge in Microsoft Excel and

Word is required.

Qualifications and Technical experience/knowledge and skills:

• Demonstrated knowledge of conducting qualitative and quantitative data collection, including

mobile data collection.Excellent data analysis and report-writing skills (both Arabic & English).

• Knowledge and experience regarding Humanitarian Accountability Partnership Standards (HAP).

• Clear understanding of Core Humanitarian Standards (CHS);

• Work in line with PUI Data protection SOPs with strong understanding of data confidentiality and

security principles.

Other required skills:

• Excellent negotiation and communication skills, including a supportive working style.

• Ability to work with people from various cultural groups and background.

• Strong empathy, understanding of and sensitivity to specific needs of most vulnerable populations.

• Excellent inter-personal and listening skills

 Ability to work in structured manner and independently with limited oversight.

• Attention to details.

• Willingness to travel frequently to field sites.