The position ensures that all allegations of Sexual Exploitation and Abuse (SEA), Sexual Harassment (SH), and Child Abuse are managed and investigated in a professional, survivor/child - centered, and confidential manner. The Specialist supports prevention, response, and capacity-building efforts for UPP and its implementing partners, in alignment with UPP’s safeguarding policies and international standards.
Key Tasks and Responsibilities:
Case Management and Investigation
• Manage and conduct investigations with UPP and partner identified focal points:
• Receive and document safeguarding complaints confidentially
· Conduct and/or oversee internal investigations in line with UPP and CHS Alliance standards.
· Prepare Investigation plans, for SEAH cases and other complaints, evidence assessments, and Investigations and Management Advisory Reports with recommendations.
· Maintain secure case files and data in compliance with UPP procedures and data protection principles.
· Referring survivors and other persons of concern in the scope of Investigations for immediate assistance in collaboration with Protection Department.
Capacity Building
• Support and train partners on safeguarding and safe and ethical investigations procedures.
• Draft capacity building plans and material on safeguarding topics in collaboration with HQ Safeguarding Expert, HR and Protection Department.
Prevention and Awareness
• Promote safeguarding including PSEAH and Child Safeguarding standards across all offices, partners, and contractors. • Support HR and management to strengthen local safeguarding standards and procedures including safe recruitment, staff induction, and disciplinary measures.
• Support CR, HR and HQ compliance of PSEA Policy Implementation for UPP and partners including CoC and Policy dissemination and acknowledgement.
• Support Security and Programmes in conducting safeguarding risk assessments and prevention plans. • Ensure safe, accessible, and confidential reporting mechanisms for communities and staff in collaboration with HR, Programmes and MEAL departments.
Coordination and Reporting
• Liaise with the HQ Safeguarding Expert, Country Representative, and HR to ensure consistent implementation of UPP and donor safeguarding procedures and reporting. • Participate actively in the PSEAH Network and related Inter-Agency coordination platforms. • Track and report on safeguarding cases, trends, and prevention activities to the Country Representative and HQ Safeguarding Expert
Bachelor’s degree in Law, Social Work, Psychology, Humanitarian Affairs, or a related field and/or relevant Safeguarding Certifications.
Minimum 3 years of relevant experience in safeguarding, investigations within humanitarian or development settings.
Proven experience in conducting sensitive investigations, including interviewing survivors and witnesses.
Strong understanding of PSEAH, GBV, Child Protection, and Code of Conduct standards.
Experience working with confidential data and applying survivor-centered approaches.
Familiarity with humanitarian coordination mechanisms and safeguarding networks.
Language requirements:
· Proficient level of written Arabic and English
· Knowledge of Kurdish is an advantage
Additional requirements:
· Ability to write professional reports
· Flexibility to travel between different areas of Syria when required
If the candidate has five years of relevant experience in this field, it may compensate for not holding one of the specific degrees mentioned above.
Core Competencies
• Strong analytical and decision-making skills;
• Excellent communication and interpersonal skills;
• Inter-cultural and gender sensitivity, integrity, and respect for confidentiality;
• Ability to manage complex and sensitive cases under pressure.
• Skilled in capacity-building and delivering safeguarding training.
Desirable Skills
• Certified training in safeguarding investigations, CHS, or GBV case management.
• Knowledge of referral pathways and psychological first aid.
• Experience working with local partners and community-based complaint mechanisms.
نصيحة لحمايتك
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.