Accountability and Complexity

 Data Collection and Monitoring:

 Assist in the systematic collection and monitoring of data related to protection and health activities.

 Collaborate with the protection team to conduct joint questionnaires for project assessments and

evaluations.

 Regularly monitor and update field project indicators to track progress and outcomes.

 Information Management:

 Maintain the programmatic complaints information management system.

 Ensure continuous updates of content, track actions taken, and confirm the status of open/resolved

cases.

 Maintain, verify, and regularly update programme beneficiary count information.

 Identify issues and bottlenecks in the organization of information flows within the Protection

programme/MEL and propose solutions to improve data and information flows.

 Field and Beneficiary Engagement:

 Follow and document project activities on a daily basis.

 Conduct regular field monitoring visits to protection centers and complete monitoring checklist

forms.

 Collect feedback and suggestions from clients to improve service delivery.

 Regularly explain the Feedback and Complaint Response Mechanism (FCRM) to beneficiaries,

ensuring they are aware of how to provide feedback and lodge complaints.

 Check FCRM tools in the facilities to ensure they are in appropriate places and accessible to

beneficiaries.

Safeguarding

• Uphold and promote our commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.

• Consistent with our safeguarding and protection policies, ensure all people who come into contact with us are as safe as possible.

" We Has a zero-tolerance policy towards any behavior that violates its code of conduct, including sexual harassment, exploitation, abuse, as well as lack of integrity, corruption, and fraud. we also adhere to strict safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles"

"ان لدى المنظمة سياسة عدم التسامح مطلقًا تجاه أي سلوك يخرق مدونة قواعد السلوك الخاصة بها، بما في ذلك التحرش الجنسي، والاستغلال ، والإساءة ، والفساد والاحتيال و الافتقار إلى النزاهة. كما تلتزم المنظمة بمبادئ الحماية الصارمة. ويلتزم جميع المرشحين المختارين لهذه المبادئ، وسيتم التحقق من المرجعية والخلفية بشكل صارم ، ومن المتوقع أن يلتزم المرشح بهذه المعايير والمبادئ.