- Role and responsibilities
The purpose of this position is to support the day-to-day implementation of the WASH services activities, including water trucking, desludging, solid waste management and latrine maintenance or related projects delivered by NRC in Northeast Syria. The position-holder will be duty-stationed in the camps in Al Hasakah and will be expected to travel daily to other camps in Al Hasakah and Ar-Raqqa Governorates when needed. Projects in this area are delivered through remotely managed NRC staff.
Generic responsibilities
Adhere to NRC policies, tools, handbooks and guidelines
Assist a range of support with the implementation of the WASH portfolio according to plan of action
Implements independently procedures and activities within own function or core competency as delegated
Responsible for organising and delivery of tasks in line with priorities and standards
Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team
Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work
Prepare and develop status reports as required by management
Ensure proper filing of documents
Promote and share ideas for improvement in your area of expertise
Specific responsibilities
Technical Support: Provide delegated technical support to WASH projects, specifically water trucking, water quality, solid waste management, and latrine cleaning activities, ensuring compliance with relevant standards during beneficiary registration and identification and activities implementation by the service provider(s).
Project Implementation Support: Assist in implementing WASH projects delivered through direct modality throughout the entire project cycle, following the direction of the line manager.
Assessments: Support WASH technical aspects of Area Office-level needs assessments, including Rapid Needs Assessments (RNAs), Multi-Sector Needs Assessments (MSNAs), Detailed/Sectoral Assessments, and construction assessments (including BoQs).
Reporting and Monitoring: Responsible for implementing and conducting quality and safety inspections of the contracted manpower and machiners for implementing the WASH services.
Safe and Inclusive Programming: Support the integration of protection mainstreaming in all WASH or related activities throughout the project cycle, ensuring the safety, dignity, and diverse needs of beneficiaries, aligning activities with the Protection Mainstreaming Strategy, tools, and guidelines.
Stakeholder Engagement and Collaboration: Coordinate with camp administrations, community leaders, and stakeholders within the area office policies and the line manager's instructions.
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
| Strategy and Programme Development: | N/A |
| Implementation: | WASH Services Officer, WASH Monitors and Information Management Officer. |
| Area Operations: | WASH and Shelter Project Coordinator |
| Support Services: | Both Area and field Office Support Teams (logistics, Human Resources, Finance, Access and Security) and Compliance |
| Monitoring: | Information Management Officer |
| Staff Capacity Building: | WASH Services Officer and Human Resources Technical Officer |
Scale and scope of position
| Staff: | Not Applicable. |
| Stakeholders: | UN agencies, INGOs, local NGOs, civil society, governmental bodies, and Local stakeholders. |
| Budgets: | Not Applicable. |
| Information: | Project databases including Construction SoPs, Register, GIS platforms, Google, Sphere Handbook, document archives on SharePoint, KoBo, etc. |
| Legal or compliance: | Terms of employment, anti-corruption policy, NRC program policy, donors regulations. |
- Competencies
Competencies are important for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies for this position:
- Minimum of 1 year experience from working as an Assistant in a humanitarian/recovery context
- Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant Diploma or bachelor’s degree or above or similar qualification
- Previous experience from working in complex and volatile contexts.
- Documented results related to the position’s responsibilities.
- Some knowledge of English.
Context-related skills, knowledge, and experience
- Diploma in humanitarian studies, development studies, social sciences or similar.
- Minimum of 2 years of relevant experience in water and sanitation services distribution in the humanitarian sector.
- Experience in emergency response and distribution in camp settings.
- Good level in English, both written and verbal, is preferable
- Negotiation and conflict resolution skills
- High integrity and confidentiality. Stress management
2. Behavioral competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
Planning and delivering results
Empowering and building trust
Communicating with impact and respect
Handling insecure environment
- Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
- The Job Description
- The Work and Development Plan
- The Mid-term/End-of-trial Period Performance Review Template
- The End-term Performance Review Template
- The NRC Competency Framework
نصيحة لحمايتك
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.