The CPIMS Assistant will support the implementation, maintenance, and quality assurance of the Child Protection Information Management System (CPIMS), with a primary focus on PREMIERO and I-FORM tools and ensuring high quality, confidential, and timely management of Child Protection (CP) and Protection/PSS data. The role will work closely with Case Management teams and report directly to the Case Management Manager, with technical guidance and oversight from the IM Manager A. CPIMS / PREMIERO/ IFORM System Support • Support the day-to-day operation of PREMIERO and IFORM, including oversee the data entry, data cleaning, validation, and troubleshooting. • Ensure timely and accurate input of all case management data according to CPIMS standards and organizational protocols. • Maintain user accounts, access rights, and support field teams with system navigation and queries. • Monitor system performance and identify data inconsistencies, reporting them to the IM Manager for corrective action. B. Protection Data Management • Clean, organise, and store protection and PSS activity data in line with IM procedures and confidentiality protocols. • Collaborate with Case Management teams to verify completeness and accuracy of case files and service documentation. • Generate regular statistical reports, dashboards, and analysis for internal use and donor reporting. • Assist with standardizing and maintaining protection data collection tools, forms, and templates. C. Quality Assurance & Compliance • Ensure compliance with global Child Protection Information Management standards, including data protection and safeguarding. • Support internal data audits and quality assessments, ensuring corrective actions are implemented. • Maintain strict confidentiality of all information, following data protection policies. D. Capacity Building & Technical Support • Provide on-the-job training and technical support to case assistant on the use of CPIMS/PREMIERO, data collection tools, or any relevant matter. • Assist in developing training materials, guidance notes, and manuals related to information management. E. Coordination & Communication • Work collaboratively with Case Management and Protection teams to ensure smooth data flow and accurate case documentation. • Participate in internal IM/CP meetings and contribute to improving data processes. • Liaise with the IM Manager on technical matters, challenges, and system improvements. F. Other Duties • Support any other information management related tasks assigned by the IM Manager. • Contribute to operational tasks as needed in coordination with the Case Management Manager. • Assist in preparing and submitting monthly ActivityInfo reports to the clusters. Concern is committed to responding to emergencies efficiently and effectively in order to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and Syria Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organization. |
Person specification:
• University degree in Informatics Engineering, Information Systems, Software Engineering, Computer Science, or a related field in information management or software engineering.
• Ability to use Microsoft office programs, especially Excel, Access and word.
• Experience in using digital data collection tools (Iformbuilder, Kobo, ODK)
• Previous experience in data management, information management, or database systems (preferably in protection/CP).
• Experience with CPIMS, CPIMS+/PREMIERO, or similar case management systems is an asset.
• Experience working with NGOs, INGOs, or humanitarian settings is preferred.
• Willingness to be flexible and work long hours when required.
• Good organizational skills and ability to remain calm and work well under pressure.
• Understanding of data protection, confidentiality, and humanitarian principles.
• Excellent communication and interpersonal skills.
• Commitment to beneficiary accountability and humanitarian ethics
• Women are encouraged to apply.
• Only short-listed candidates will have their applications acknowledged.
• The successful candidate must abide by Concern’s Programme Protection Participation Policy and Code of Conduct and strictly apply them.
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نصيحة لحمايتك
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.