
We are an independent and impartial international aid organization working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights.
Our organization is a not-for-profit organization with no religious or political affiliation. It operates as a federation made up of a network of associations that provide it with human and financial resources, manage its projects and implement its actions and social mission.
OBJECTIVES OF THE POSITION
Reporting to the Health and Inclusion Project Manager and MHPSS specialist, the MHPSS officer is responsible for Ensuring and supervising the quality of the psychosocial support services provided to vulnerable persons and families affected by the Syrian crisis in Raqqa and Deir Ezzor governorates.
S/he will be responsible for ensuring the provision of appropriate psychosocial technical support to PSS workers, with the aim of strengthening the quality, relevance, and effectiveness of services delivered. S/he will lead and contribute to capacity‑building initiatives for PSS staff and partners, including the development, adaptation, and use of relevant technical tools in line with agreed standards. S/he will ensure regular and timely reporting in order to support project capitalization, documentation of lessons learned, and continuous improvement of interventions. In addition, s/he will actively contribute to teamwork by fostering coordination, collaboration, and knowledge sharing among team members and relevant stakeholders.
Mission 1: 1.ENSURING THE NECESSARY PSYCHOSOCIAL TECHNICAL SUPPORT TO PSS WORKERS
· Monitoring psychosocial needs of population and beneficiaries.
· Supporting MHPSS Technical Specialist/Coordinator on the design and implementation of appropriate Psychosocial Support
(PSS) intervention to address the needs at the different levels of intervention (hospital, camps, Rehabilitation center and
communities) in the line of the HI strategies.
· Ensuring comprehensive approach to the needs of HI beneficiaries by working in close collaboration with the Multidisciplinary
Teams, Health Projects officer and Health Projects Manager.
· Ensuring continuous technical supervision and on the job coaching of the PSS workers through regular joint field visits, case
discussions, technical follow-ups and files/reports.
· Preparing Monthly work-plans to track these meetings, Observation/Supervision sessions, Case studies with (MDT), Training
reflecting dates, teams (Individual/Group), outcomes.
· Proposing changes, updates and improvements of relevant psychosocial activities according to the needs and HI strategy.
· Supervising and manage the implementation of internal and external referrals, performed by the social workers.
· Compile and report rapidly to the line manager on any protection concerns and measures reported by field team.
· In collaboration with the Multidisciplinary Team, the Project officer and the Projects Manager, ensuring the HI pathway for
beneficiaries of HI services.
· Participate in the construction of a monitoring system and relevant indicators along with other team members
· Assisting the Technical Specialist and MEAL team in finalization of the MEAL tools and processes & training the staff on their use
2. Capacity Building
· Identify specific training needs and share findings and support the MHPSS Technical Specialist/Coordinator in preparing Annual
Training Calendar.
· Strong coordination with MDT and PO Health to ensure the training plan incorporates training needs of MDT and compliments
· heir plans too.
· Maintain training deliverables (attendance sheets, pre/post-test, training material), analyze the tests to record “change in
knowledge” and ensure training information is uploaded in Survey 123.
· Support MHPSS Technical Specialist/Coordinator prior to and after training sessions as to adjust the training content
accordingly, and record data on their improvements.
Ensure the trainees’ understanding and progress through constructive feedback, appropriate recommendations and follow-up
Ensuring quality and the relevance of the technical tools:
· Contributing to and proposing review, changes, updates and/or implementation of the technical tools (Arabic and English) and documents used at field level in close collaboration with the MHPSS Technical Specialist/Coordinator.
· Ensuring their correct implementation by field teams.
Mission 2: ENSURING REGULAR REPORTING TO PARTICIPATE TO THE CAPITALISATION/LESSON LEARNING OF THE PROJECT
· Ensuring regular reporting on his/her activities to the line manager and technical manager.
· Ensuring regular liaison with Health Projects Manager, Projects officer, Rehab TA, and P&O TA, including provision of feedbacks, technical inputs and recommendations as requested.
· Contributing to the elaboration of technical guidelines, lessons-learned documents and protocols as necessary.
· Ensuring the appropriate collection of data by field teams and following and analyzing the data related to PSS activities in close collaboration of the Data Base / MEAL Manager.
· Collecting the Sources of Verification of PSS activities required by programs.
Send monthly plans and reports to MHPSS Technical Specialist/Coordinator and discuss updates on weekly basis
Mission 3: 3. CONTRIBUTING TO TEAMWORK
· Ensure holding regular weekly / bi-weekly bilateral meetings with the PSS Workers and draft weekly minutes of meeting (MoM);
· Consolidate the MoMs and make part of monthly report to the MHPSS Technical Specialist/Coordinator
· Plan meetings to discuss case studies in coordination with MD Team at different locations (one meeting at each location at least) to discuss case studies with the PSS staff, finally adding the MoM in the monthly report to the MHPSS Technical Specialist/Coordinator
· Actively participating to project and mission meetings, including weekly meetings with the Project Manager Health
· Participating to the recruitment of field psychosocial staff and appraisals
· Ensuring a good communication and coordination with other HI teams (i.e. joint meeting with Multidisciplinary team). In close collaboration with the Health Projects Manager, update mapping of MHPSS services and useful resources in the areas of intervention.
Mission 4: CONFIDENTIALITY
· Respect the confidentiality of all information and data received and ensure respect of the confidentiality of beneficiaries by the field team.
· Restrict information sharing only to relevant internal staff and none to external sources.
· Respect and promote HI’s policies and report to the line manager any non-respect of these policies amongst the teams or partners.
· Address needs and requests in a professional way.
· Report any incident or act that causes any harm to beneficiaries or to others.
Note: the position requires a very high level of flexibility and is subject to evolve in order to respond to additional tasks or changes as identified by the line manager.
Skills
“Project management” professional path skills
| Knows | Practices | Proficient | Expert |
Assessment | √ |
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Intervention strategy | √ |
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Planning, monitoring & coordination |
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Operational partnerships | √ |
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Emergency preparedness and response skills
| Knows | Practices | Proficient | Expert |
Emergency response |
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Humanitarian monitoring and emergency preparedness |
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Other professional skills
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| Knows | Practices | Proficient | Expert |
MEAL/IM | Results and indicators monitoring |
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MEAL/IM | Planning and coordination of qualitative and quantitative surveys, dissemination of results |
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MEAL/IM | Project evaluation | √ |
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MEAL/IM | Accountability to affected populations: participatory, non-discriminatory and responsible approaches. |
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MEAL/IM | Capitalization and continuous learning | √ |
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MEAL/IM | Quantitative and qualitative data collection, qualitative analysis |
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MEAL/IM | Responsible data management | √ |
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MEAL/IM | Statistical analysis and data visualization | √ |
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Security | Personal security management |
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Security | Security context analysis | √ |
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Security | Security risk analysis | √ |
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Security | Develop mitigation measures linked to humanitarian security approaches |
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Global programme management | Management of major risks (safeguarding, fraud & corruption, security and major financial risks) |
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Cross-sector skills
| Knows | Practices | Proficient | Expert |
Frameworks and references | √ |
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Office and collaborative tools | √ |
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Stress management |
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Collaborating in a global organization | √ |
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Language skills
| A1 | A2 | B1 | B2 | C1 | C2 |
HI official languages |
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Language of the country |
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Required Qualifications
Education :
-A university degree in MHPSS field or any equivalent field
Experience
-A minimum of 3 years’ experience in the field of MHPSS
-Professional capacity building
-English, and Arabic fluency in both writing and speaking is compulsory.
-A minimum of 2 years’ experience working with Partners
JOB CONDITIONS
Starting date: ASAP
Application process:
Please address all applications to:
https://forms.gle/knAbyXAMZYAaypaP9
Deadline for application: April 29 , 2026
§ Our organization is an equal opportunity employer and strongly encourages women and persons with disability to apply.
§ All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Our organization also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying for the job, the applicant confirms his/her understanding of these recruitment procedures.
§ We value diversity and aim to create an inclusive workplace. Female professionals are strongly encouraged to apply.
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.