Position Title: Receptionist
Location: Syria / Deir Ezzor – Jadid Bakkara.
Reporting to: Protection officer
Direct reports: Non
Number need: 1
Deadline: 29 May 2026
Job Profile:
Under the management of the Protection officer and Technical supervision of the Information Analysis
Officer, the receptionist will be supporting the protection team based in Jadid Bakkara, Deir Ez-Zor covering the
WGSS working closely with the PSS, Protection and Social Assistants under the supervision of
Protection officer. The position of receptionist will be in charge of receiving visitors and participants
in the WGSS. She will oversee appropriate registration by updating forms and maintaining the participant lists with confidentiality.
Accountability and Complexity
Welcome and greet all visitors at the WGSS reception, providing a warm and inclusive environment for all
women and girls.
• Provide orientation and necessary information to beneficiaries upon arrival, ensuring they are well
informed about available services.
• Register newcomers, maintaining accurate and organized records in both physical and computerized
formats.
• Complete forms in accordance with established procedures, and locate and attach appropriate files to
any email that require response
• Review work done by others to check for correct spelling and grammar, ensure that format policies are
followed, and recommend necessary revisions.
• Operate office equipment such as copiers and phone systems, and use computers for spreadsheet
management, word processing, database management, and other applications.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate
individuals.
• Set up and maintain paper and electronic filing systems for records, correspondence, and other
material.
• Uphold the principle of confidentiality, ensuring that no information related to beneficiaries is disclosed
without proper authorization.
• Ensure the reception area remains accessible
• Any other tasks assigned by the Line Manager
Safeguarding
• Uphold and promote our commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.
• Consistent with our safeguarding and protection policies, ensure all people who come into contact with us are as safe as possible.
" We have a zero-tolerance policy towards any behavior that violates its code of conduct, including sexual harassment, exploitation, abuse, as well as lack of integrity, corruption, and fraud. We also adhere to strict safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles"
"ان لدى المنظمة سياسة عدم التسامح مطلقًا تجاه أي سلوك يخرق مدونة قواعد السلوك الخاصة بها، بما في ذلك التحرش الجنسي، والاستغلال ، والإساءة ، والفساد والاحتيال و الافتقار إلى النزاهة. كما تلتزم المنظمة بمبادئ الحماية الصارمة. ويلتزم جميع المرشحين المختارين لهذه المبادئ، وسيتم التحقق من المرجعية والخلفية بشكل صارم ، ومن المتوقع أن يلتزم المرشح بهذه المعايير والمبادئ.
Skills, knowledge and expertise required for the role.
Essential criteria
• Understand the humanitarian work done by organization.
• University degree in Sociology or related fields.
• Excellent interpersonal skills, including patience, diplomacy, willingness to listen and respect for
colleagues.
• Must be capable of working both individually and as part of a team and Respect for diversity.
• Ability to work effectively in a fast-paced, stressful environment.
• Must be flexible, willing to perform other duties and work irregular hours.
Desirable criteria:
· Knowledge of English language.
· Excellent experience in Microsoft Excel and Outlook
· Experience working in working with Women and Girls and Protection sectors.
Notes:
· Relief International will verify all submitted certificates directly with the issuing university or institution. Submission of falsified, altered, or otherwise invalid certificates is considered a serious violation of our recruitment standards and Code of Conduct. If discovered, this will result in immediate withdrawal of an offer, removal from the selection process, or if already employed disciplinary action up to and including termination. Individuals found to have submitted false documentation during the recruitment process may also be excluded from consideration for any future opportunities with Relief International
· ستتحقق منظمة الإغاثة الدولية من جميع الشهادات المقدمة مباشرةً لدى الجامعة أو المؤسسة المُصدرة لها. يُعدّ تقديم شهادات مزورة أو مُعدّلة أو غير صالحة بأي شكل من الأشكال انتهاكًا فعاليأ لمعايير التوظيف وقواعد السلوك لدينا. في حال اكتشاف ذلك، سيؤدي ذلك إلى سحب عرض العمل فورًا، أو استبعاد الموظف من عملية الاختيار، أو اتخاذ إجراءات تأديبية قد تصل إلى الفصل من العمل في حال تم توظيفه بالفعل. كما قد يُستبعد من يُثبت تقديمه وثائق مزورة أثناء عملية التوظيف من أي فرص مستقبلية مع منظمة الإغاثة الدولية.
• Female candidates are strongly encouraged to apply
• نشجع المرشحات الإناث بشدة على التقدم للشاغر
• Please ensure your CV is attached directly to your application/email. Submitting CVs as external links may lead to access problems and disqualify your application.
• يرجى التأكد من إرفاق السيرة الذاتية مباشرة مع الطلب/الايميل. إرسال السير الذاتية كرابط خارجي قد يؤدي إلى مشكلات في الوصول وقد يؤثر على قبول طلبك
• For Applying, please insert the subject of the email as: Receptionist
And send your CV to:
نصيحة لحمايتك
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.