1. Monitoring and Evaluation:

Regularly visit the field and submit informative field monitoring reports that capture project outputs and provide regular summaries of key issues raised during field visits and make relevant recommendations

Carry out random spot-check field monitoring visits to partner sites and produce monitoring and verification reports

Conduct follow up monitoring visits for beneficiaries (via home visits, phone calls, etc.) for beneficiary satisfaction, to understand and respond to evolving vulnerabilities and needs within households and camps.

Carry out regular compliance monitoring (including verification of

contractor’s work, trainings, distribution, beneficiaries’ selection, and data) according to agreed systems, procedures and standards.

Monitor project implementation and progress of programmes by use of qualitative, quantitative and participatory approaches in data collection from stakeholders

Conduct qualitative data collection

Enter data from FGDs, shop monitoring, observations and KIIs, participate in data analysis and draft reports

Compile data from surveys using relevant and appropriate computer packages.

Conduct data quality checks in the field and ensure accuracy and completeness of survey questionnaires

Support the MEAL officer with drafting the Accountability action plans and ensure its implementation on time.

Participate in data collection and process monitoring processes such as PDMs, FGDs, exit interviews etc.

Provide supervision of enumerators during data collection

Conduct data quality checks in the field and ensure accuracy and completeness of survey questionnaires

Ensure the WV and IPs databases are updated on time.

2. Accountability to Beneficiaries

Collect feedback and complaints of beneficiaries by answering the dedicated hotline

Collect feedback and complaints during distribution and any other activities using the dedicated forms

Reply to feedbacks and complaints in a timely manner respecting WV Internal Standard Operating Procedure

Monitor all feedback and complaints received, ensure action is taken and documentation is maintained

Communicate effectively with projects CRM focal points to follow up on the different feedbacks and complains per to the protocols

Coordinate with the accountability team field staff to make sure of all feedback and complains are address and recorded in the proper way

Ensure that beneficiaries are kept fully informed of progress as per as WV Internal Standard Operating Procedure

Share the updated information provision materials on regular basis through the preferred methodologies to the targeted beneficiaries taking into consideration that key information reaches beneficiaries and marginalized groups through a number of methods.

Ensure to be informed and aware of the projects activities to make sure to provide accurate information (in case information is missing ask the Program Manager)

Conduct and consultation activities as required

Coordinate with the MEAL officer and Senior MEAL officer to ensure that CRM mechanisms are in place.

Plan and conduct the Accountability activities for the implemented projects in the area with the MEAL officer
 

3. Research and Learning

Support the MEAL officer, Accountability officer and the Senior MEAL Officer with the implementation of Accountability activities.
 

4. Miscellaneous

Plan with MEAL Officer, Accountability officer and Senior MEAL Officer for data collection needs and activities

Participate and attend local and international capacity building events as required

Ensure that hard copies of data collected is kept at project sites

Conduct data quality checks in the field and ensure accuracy and completeness of survey questionnaires

Assist MEAL Officer and Senior MEAL Officer in MEAL documentation of information

Ensure quality control of data collected from the field based on completeness, reliability, validity, timeliness and integrity

Prepare informative field reports, identify shortcomings and make relevant recommendations regularly.

1. Required Professional Experience

​Minimum one to two years of experience in working in a relief or development NGO with a focus on MEAL processes

2. Required Education, training, license, registration, and certification
 

​BS Degree in international development, international relations, public health, nutrition, statistics, community development, or other relevant discipline is required
 

3. Preferred Knowledge and Qualifications
 

• A Bachelor’s degree in; development work, statistics, social sciences, monitoring and evaluation, information technology or related field.

• Additional experience with refugees, emergency response and NGO experience preferred.

• Computer skills, in particular email, Microsoft Word, PowerPoint and Excel. Working knowledge of SPSS an added advantage.

• Fluency in Arabic required, and ability to write and speak English.

• Good report writing skills.

• Detailed oriented and able to verify data quality.

• Strong communication skills (Strong interpersonal skills.).

• Good contextual knowledge of the local community and social/cultural constraints, realities and organizational relationships.

• Inspires trust within/outside of the organization.

• Develops high levels of credibility and accountability.

• Stays open to internal and external feedback.

• Agrees with the mission, vision and core values of World Vision.

• Finds fulfilment in work through creativity, risk-taking, initiative, and innovation, and encourages the same in colleagues.

4. Travel and/or Work Environment
 

The position requires 90% of the time to be field-based and 10% at office level

Position requires willingness and ability to continue to function during a crisis, including during a World Vision response to a manmade or natural disaster.

The position requires availability and willingness to work outside regular office hours occasionally.

5. Language Requirement

• Excellent written English, with fluency in speaking Arabic and English.

• Ability to write very good quality reports in English is required.