• Prepare LOUs and special services agreements for DEZ and Raqqa staff and incentive workers when and as required.
• Prepare non-renewal letters for regular staff and incentive workers when required.
• Responsible for Incentive Workers recruitment process, including posting vacancies, longlisting, written tests if required, interviews, and all required procedures.
• Follow up all documents related to Incentive Workers, including filing and scanning.
• Maintain and update the personnel records and filing system regularly, ensuring that information is completed in an orderly and timely manner (Regular staff and incentive workers).
• Main focal contact for all email creation and termination of employees for DEZ & Raqqa Staff.
• Leave Tracking for Raqqa & DEZ Staff.
• Time and Effort reporting For DEZ & Raqqa Staff.
• Key focal staff for all Identity card requests for DEA & Raqqa Staff
• Other responsibilities as assigned by the supervisor.

Recruitment Functions

• Under the supervision of the HR Officer in Raqqa, and guidance of the Recruitment team – to support the recruitment process for entry level & assistant level positions in the Raqqa & DEZ office and support IW recruitment when and as required
• Follow IRC Global HR Operating Policies and Procedures (GHROPP) in Recruitment and ensure compliance with all Syrian labour laws \ Syrian Handbook.
• Maintain the confidentiality of all sensitive HR/Recruitment information and other IRC pertinent information in the office.
• Develop a deep understanding of the IRC’s culture and values and align these with sourcing and attracting talent.

Required Experience/qualification/Skills: 

• University or Institute degree, preferably in Business administration, IT, English literature or related fields
• Approximately 2 years of experience in an HR position
• Professional experience with INGOs/NGOs and/or international experience is a plus; interest in humanitarian field is preferred.
• Previous experience in an emergency or conflict-afflicted setting is required.
• A very strong proficiency in MS Word, Excel, Access and PowerPoint is required.

Demonstrated Skills and Competencies:

• A commitment to IRC’s mission, vision, values and IRC Way – Professional Code of Conduct.

• Credible written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing and facilitating training and sessions. 

• Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.

• Excellent interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.

• Diplomatic and strong acumen in establishing positive working relationships with employees and all other stakeholders to maximize cooperation and productivity.

• Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience.

• Highly collaborative and resourceful; ability to establish positive working relationships with staff members at all levels to maximize cooperation and productivity.

• Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well.

• Curiosity, a desire to continually learn and develop is a must.

Language/Travel: 

• Advanced Written and Spoken English skills required
• Travel: 50% within DEZ, and 50% within RAQ, as well as attending any workshops and meetings.