Duties and Responsibilities

1.Identify and monitor service and infrastructure gaps on site: 

a. Assessments and service monitoring: 

•           Conduct regular service and infrastructure monitoring for the site in close cooperation with

•           the Information Management unit and the protection unit;

•           Contribute to the creation of a service monitoring tool in collaboration with the IM and protection units as required;

•           Identify and monitor key maintenance needs, including safety risks, with a focus on improving resident’s inclusive access to services;

•           Identify immediate solutions to safety risks through referrals or other mitigation measures;

•           Utilize service committee and broader community for service monitoring as needed;

b. Community consultation and capacity building

•           Contribute to the creation or strengthening of service committees and contribute to ToR creation in collaboration with the ComMob unit; 

•           Train the committee members to help them fulfil their mandate and support the SM unit with service monitoring; 

•           Organise regular meetings and community consultations around site maintenance and infrastructure;

2. Manage and implement site maintenance activities:

•           Follow up on work plans for the implementation of site maintenance activities.

•           Be the main focal point of contractors and monitor their implementation.

•           Ensure all the necessary measure to guarantee safety of casual labors, contractors and site population are in place through the implementation of the work.

•           Support the procurement, storing and management of tools and items for site upgrading/site maintenance in coordination with the logistic department and ensure compliance with ACTED internal procedures.

•           Flag directly foreseen challenges / issues arise in link with the Site maintenance activities to CM, including security incidents.

3. Compliance and reporting:

•           Support accurate record keeping of project documentation, including hard and soft copies of procurement documents to be filed on the server; 

•           Support compliance with ACTED internal procedures and donor procedures; 

•           Ensure thorough reporting internally and externally as required;

4. Protection mainstreaming:

•           Support and consider gender, protection, and GBV concerns in all aspects of activities; 

•           Adhere and Promote to Prevention of Sexual Exploitation and Abuse principles and guidelines (for site residents, ACTED staff, partner agencies)

•           Support and promote participation of women, youth, and marginalised groups 

•           Refer immediately protection cases identified to ACTED Protection Officer for referral to protection actors. 

5. HR

•           Contribute to recruitment of new staff for the SM unit, under guidance of the Sr. SMO/CM; 

•           Recruitment, day to day supervision and management of Site Maintenance skilled/unskilled workers (i.e. attendance sheet signature, follow-up with finance…); 

•           Commitment to continuous learning through trainings and timely identification of capacity-building needs and opportunities, in coordination with the CM and HR department