Identification of vulnerable cases :
●    Support in the identification of vulnerable beneficiaries by liaising with all sectors and regularly visiting relevant project sites and households. 
●    Conducting initial case management assessments for all vulnerable cases referred to the Protection Program internally and externally.
●    Assess and prioritize cases according to risk level.
●    Conduct comprehensive case planning, case implementation and case closure. 
Case Planning and Implementation: 
●    Based on the needs identified through assessment, develop an case management support plan, in collaboration with the beneficiary and technical guidance from senior protection staff. 
●    Identify, refer and follow up on all services and ensure action points from within the support plan are carried out within the agreed timeframe.
●    Maintain regular communication with external referral agencies for service provisions.
●    Regularly review, and when needed adjust, case management support plan to ensure progress.
●    Monitor, guide, advise and support beneficiary and their family throughout the process; Provide information and advise the beneficiaries on existing social services and social counselling and how to access them
●    Conduct regular home visits in a variety of urban and camp locations.
●    Ensure data collection and storage is done in a confidential manner.
Co-ordination and Reporting:
●    Participate in weekly case consultations and peer-to-peer sessions.
●    Provide weekly updates/reports on cases and case managment activities to the Protection Assistant.
Other:
●    Take active measures to address equality issues, particularly relating to gender, in programme as well as operational activities.
●    Ensure the highest stands of accountability by ensuring good communication and information sharing within and outside the organisation.
●    Be aware of, understand and comply with all of policies and procedures (P4, finance, logistics, HR, security management etc).
●    Undertake other related duties as may reasonably be assigned by the line manager.