Program/Department/Team
Initially an informal body, the CWG was formalized in NES in 2018 as part of a growing interest in integrating cash and voucher assistance (CVA) in response analysis for the region.
The purpose of this working group is to promote quality CVA programming and coordination, with a focus on establishing minimum standards for the response and facilitating harmonized approaches and accountability to the affected population. This includes developing and promoting best practices and documenting lessons learned in cash-based responses (including multipurpose cash), as part of emergency response, sector-specific programming, and integrated/inter-sector planning. It also includes linking relief to early recovery and resilience.
The NES Deputy Cash Working Group Coordinator must always remain a neutral and impartial actor in representing the CWG, and in carrying out his/her work in the service of stakeholders.
General Position Summary
The Deputy CWG Coordinator, hosted by Organization, performs complementary function to the Whole of Syria Cash Working Group Sector Working Groups feeding into and engaging with the Sectors to ensure improved collaboration, information sharing, and complementarity of approaches with a focus on Cash.
As such, the deputy CWG Coordinator role is expected to focus on several of the core coordination functions set out in the IASC Generic Terms of Reference for Cluster Coordinators: 1) Effective Service Delivery; (2) Inform strategic decision making; (3) Plan and develop strategy; (4) Monitor and evaluate performance; (5) Develop contingency plan/preparedness; (6) Advocacy.
The deputy Coordinator, working closely with the Syria NGO Forum, and technically engaging the Cash working group team and represents the CWG in supporting Whole of Syria initiatives, including: (i) coordinating with other CWGs (HCT-CWG and the HLG-CWG) on country-wide issues, including price inflation, currency fluctuations, market system functionality, etc.); and contributing to the yearly humanitarian response planning (HRP) facilitated by OCHA’s Regional Office for the Syria Crisis. In the current transitional context and with the process of adapting the humanitarian coordination structure in Syria, the coordinator will also engage and work closely with the new coordination bodies arising from the process.
The deputy CWG Coordinator will work closely with all CVA stakeholders (communities, authorities, private sector service providers, relevant ministries, NGOs, UN agencies, WoS stakeholders) to provide an effective, timely and strategic collective response to the developing situation, and help articulate the vision for cash and voucher assistance, as an integral component of the humanitarian response in northeast Syria.
Strategic leadership of the NES cash working group (CWG)
- Participate in the national and sub-national process of adapting the cash coordination structure in the new context of Syria, including providing insights on the design of the structure and advice on the adaptation of the NES CWG.
- Collaborate with the newly established Humanitarian Country Team (HCT) in Damascus and coordinate across the Inter-Cluster Coordination Group (ICCG).
- Provide leadership to the CWG, organize regular meetings and exchanges between agencies, and ensure the inclusiveness of the Group.
- Draft yearly CWG strategy and workplans, in consultation with the membership and stakeholders.
- Facilitate harmonization of multi-purpose cash (MPC) for people in need; conduct ad hoc meetings to coordinate emergency MPC.
- Represent the CWG in relevant sector WG meetings, regular ISWG meetings, and relevant NES forum coordination meetings as needed.
- Support WoS structure as required, e.g. coordination with hub-level CWGs in the yearly humanitarian response planning (HRP) with MPC; and ensure responsible information sharing, harmonization and cross-fertilization between working groups where possible. Lead the development of the MPC strategy in the HRP, and advocate/resource mobilize for MPC in line with strategic requirements.
- Provide strategic insight into the conceptualization of an exit strategy from emergency MPC, with special emphasis on referrals and alignment with early recovery/stabilization/durable solution/social protection initiatives where possible.
Technical support to stakeholders to promote quality CVA programming:
- Provide technical advice to stakeholders, as requested, on efficient, effective and context appropriate CVA programming for affected populations.
- Draft/update MPC and sector specific CVA guidelines, key messages and standard operational procedures as needed.
- Ensure monitoring mechanisms are in place to review the impact of cash interventions and measure progress against implementation plans.
- Facilitate regular review/mapping of the financial and compliance framework(s) pertaining to CVAs and financial service providers and advise implementing agencies on opportunities and constraints as they occur.
- Assist the CWG, including organizations such as reach, iMMAP, HNAP, in designing tools such as, market and needs assessment, response analyses, selection of delivery mechanisms PDM meta-analyses, risk management/mitigation and facilitate stakeholders ‘access to tools.
- Provide technical support on demand to partners with MPC project proposals in their humanitarian response plans.
Advocacy and capacity building
- Engage regularly with donors to gauge appetite and policies related to CVAs in NES and share information with members and stakeholders accordingly.
- Disseminate to community of practice any information on compliance and risk concerns from donor perspective specific to the context of NES.
- Advocate for solutions to any emerging constraints on CVA programming in NES in close consultation with partners, the ISWG and the WoS CWG.
- Continue/establish connections with other relevant groups in the region, such as the Cash Learning partnership (CALP) MENA, the Syria International NGO Regional Forum (SIRF) and other similar coordination and advocacy groups.
Reporting and knowledge management
- Support and collaborate with the sub-national and national CWG IMO in enhancing reporting through the 4Ws and regular market analysis, in collaboration with REACH to inform strategic coordination, harmonization and complementarity of programming.
- Support and work with sub-national and National IMO and the CWG Co-Coordinator in collecting/documenting replicable good practices, lessons learned, case studies, and in building a repository of resources, including context-appropriate CVA guidance and tools, beneficial to the CWG.
- Regular reporting as required by the sub-national and National CWG team.
Team management.
- Build the capacity of the CWG team as well as cash functions that are hosted by other INGOs
- Create a positive team atmosphere that enable collaboration between team members hosted by different functions
- Understand Organization procedures and have the capacity to orient new team members as necessary
- Provide CWG team members with information, support, and resources to maintain or improve their performance as they support the CWG sector.
- Security
- Ensure compliance with security procedures and policies as determined by Organization leadership
- Proactively ensure that team members operate in a secure environment and are aware of policies.
SUPERVISORY RESPONSIBILITY
- Reports Directly To: Organization NES Director of Program (administratively), WoS Cash Working Group Coordinator (technically)
- Works Directly With: Cash co-coordinator, ISWG Coordinator, NES INGO programmatic staff with specific focus on those who implement cash activities
ACCOUNTABILITY TO PARTICIPANTS AND STAKEHOLDERS
As a Deputy CWG coordinator for the NES Hub, this position is hosted by Organization and administratively reports to NES Director of programs technically accountable to the NES Forum, sub-National and National Cash Working Group. Organization team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.
- BA or equivalent in international development or similar field
- 4 – 5 years of field experience implementing cash programming in complex humanitarian contexts. Experience in the Middle East including Syria is preferrable
- Demonstrated experience coordinating with humanitarian actors and creating a drive to implement quality cash programming
- Demonstrated experience as a cluster or working group coordinator is desirable
- Understanding and experience implementing minimum CALP standards
- Accomplished with speaking and writing in English, and Arabic
- Demonstrated experience engaging with key stakeholders including local authorities
- Strong written and verbal communication skills
SUCCESS FACTORS
The successful candidate will have the ability to network, effectively coordinate, and bring partners together to achieve a mutual goal. It is critical that the successful candidate is driven, disciplined, and can work autonomously, understanding the importance of keeping key stakeholders informed. They will have the ability to conduct in-depth analysis that contributes to overall program quality and provide recommendations that contribute to strengthening the cash response in NES. The successful candidate will have an engaging and calm demeanor with strong negotiation and advocacy skills. The position will be willing to travel on a regular basis to ensure engagement with key stakeholders.
Ongoing Learning
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Organization as well as themselves.
Team Efficiency and Effectiveness
Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.
We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.
Equal Employment Opportunity
We are an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Organizations Commitment towards Safeguarding & Ethics:
The organization is committed to ensure that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to the organizations code of conduct policies and values at all times. Team members are required to complete mandatory Code of Conduct online learning courses upon hire and on an annual basis.
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Interested candidates can follow the link below to fill in their information and attach CVs not later than July 08, 2025:
Deputy Cash Working Group Coordinator (CWG)
Organization reserves the right to accept or reject any or all CV(s) without assigning any reason.
Only short-listed candidates will be contacted for the interview.
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