• Implement effective inclusive case management which consists of identifying, assessing and referring persons with disabilities and/or providing, when necessary, working to increase the empowerment of the supported person, personalized social work sessions

• Providing personalized accompaniment and follow-up during the referral process

• Coordinate and provide case management that is inclusive, safe, timely, effective, efficient, equitable and person-centered

• Conducting assessments and interviews with beneficiaries to understand their needs for better Identification of the most affected people at the community level and the barriers that prevent their access to services

• Handle case assignments, draft personalized action plans, review case progress and determine case closure with the persons concerned and the partners

• Referrals and coordination: Connecting beneficiaries with relevant community resources, programs, and support services that can enhance their inclusion and well-being. Coordinating services among different providers to ensure a comprehensive and coordinated approach.

• Facilitate multiple care aspects (case coordination, information sharing, etc.)

• Help supported persons make informed decisions by acting as their advocate regarding their multi-sectoral needs and how to meet their rights, facilitating access to appropriate services.

• Ensuring follow-up visits to beneficiaries for implementing the tailored support and update the case summary accordingly.

• Interact with supported persons to keep track of their progress and to ensure satisfaction and their well-being

• Record cases information, complete accurately all necessary forms and produce statistical reports respecting anonymity, data protection and security rules

• Development and regular updating of the mapping of existing humanitarian actors. Contribute to the continual revision and development of referral pathway multi-sectoral interventions and with external services providers

• Contribute to the development and improvement of already existing referral system and tools

• Contribute to the process of updating the service mapping tools

• Establish and hold good relations with the community incl. community leaders and representative

• Work as focal point to receive referrals from external organizations and ones from HI multisectoral interventions

• Liaise with the relevant project officer over any case to be referred internally to the teams.

• Support the design of the assessment report.

• Coordination with the other social workers so that the referral path of the identified people is centralized and managed by the ICW Collaborates with the multi-sectorial field staff and partners to ensure timely and quality project implementation to meet disability, gender and age inclusion target.

• implementation of the barriers and enablers’ assessment at community level in a participatory manner to remove the barriers and increase the access of affected people to humanitarian services

• Help field teams identify difficult cases to collaborate on jointly and schedule field visits.

• Support field partners to guarantee correct identification of the most marginalized and excluded persons and referral to services

• Ensuring the application of disability, gender, age intersectionality approach for an inclusive humanitarian response

• Support partners provide personalized support to most affected people and their families ensuring inclusive access to humanitarian services and social participation.

• Documentation and reporting: Generating reports, maintaining accurate records, and providing timely updates to supervisors, team members, and relevant stakeholders.

• To fill out relevant and necessary paper-based or electronic tools

• Always observe strict commitment to HI Security & Safety regulations as per procedures in place.

• Respect beneficiaries’ privacy and confidentiality (he/she only shares information with relevant persons/ actors directly involved in the beneficiaries’ care).

Skills

Professional technical skills - Sectors of intervention 

Shared skills - Sectors of intervention

Emergency response and preparedness skills (see Occupational Design Model)

Cross-cutting skills

Education and Experience :

• Ideally, a bachelor’s degree or an equivalent qualification in education, sociology, psychology, social work, or related fields.

Experience: 

• Minimum 2-3 years of experience in the education sector such as case management and dealing with sensitive cases and safe referrals and follow- up, education or protection assistant, Inclusion Assistant, and/or social worker.
• High level of communication skills, ability to listen and open-mindedness, able to effectively communicate and build relationships with individuals from different cultural, and ethnic backgrounds.
• Knowledge around disability inclusion, inclusive education, social protection; protection risks vulnerable groups and persons with disabilities

• Skills around implementation of a community assessment and development of relevant tools (FGD, KII, stakeholder mapping, etc.) and understanding of the context on the ground

• Experience in engaging with communities, building relationships, and connecting individuals to resources and services
• Familiarity with humanitarian and education related technical guidelines
• Flexibility to and ability to move and work in different sites, with multi- disciplinary teams and multi-cultural people
• Able to cope and work in considerably stressful environment
• Good time and task management skills, able to work both independently and in a team
• Experience working for an NGO within the humanitarian sector.

JOB CONDITIONS 

Salary: 790  USD per month 

Starting date: ASAP

Duration/ Type of contract: 12 months renewable - based on performance and availability of funds