• Candidate with a diploma (We refer to Diploma for high school diploma or below or anything below bachelor’s degree) or no degree, a minimum of 2-3 years of relevant experience in protection, safeguarding, PSEA is required.
  • Candidate with an undergraduate degree (We refer to Undergraduate for bachelor’s degree) in Social Work, Communications, Law, Education, a minimum of 3 years’ relevant experience in protection, safeguarding, PSEA is required.
  • Candidate with graduate and/or postgraduate degree (we refer to Graduate for master’s degree; Postgraduate for PhD.) in Social Work, Communications, Law, Education, a minimum of 2 years’ relevant experience in protection, safeguarding, PSEA is required,
  • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modeling Mercy Corps values
  • Knowledgeable about protection, safeguarding, child safeguarding or similar areas such as PSEAH or sexual misconduct or protection mainstreaming.
  • Fluency in written and spoken Arabic; good knowledge of spoken English.
  • Good data management, data analysis, computer literacy and excellent documentation and report writing skills in Arabic and English
  • Experienced in working with senior managers across different departments and functions
  • Willingness to travel to and work in hard-to-reach areas
  • Diplomatic in their communication and able to speak confidently and sensitively to those who disagree with them
  • Experienced in facilitation and coordination of training and workshop; developing and implementing capacity building plans
  • Experienced in conducting assessments and report writing; able to deliver results against various timelines and priorities

Living Conditions / Environmental Conditions 

The position is based in Syria up to 30% travel across Syria, with possible visits to Amman, Jordan and Erbil, Iraq as necessary. 

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Mercy Corps’ vision.  Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Team Engagement and Effectiveness

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. 

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity 

Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law. 

Organizations Commitment towards Safeguarding & Ethics:

The organization is committed to ensure that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to the organizations code of conduct policies and values at all times. Team members are required to complete mandatory Code of Conduct online learning courses upon hire and on an annual basis.

Personal Consent:

The organization collects your personal data for the purposes of managing the organization’s recruitment related activities as well as for organizational planning purposes globally. Consequently, the organization may use your personal data in relation to the evaluation and selection of applicants including, for example, setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment.

The organization is an international organization consisting of multiple affiliated companies in various countries. The organization has international sites and uses resources located throughout the world. Your data may be held on secure platforms globally, including outside of the EU. All personal data whether relating to recruitment or employment, is held on a secure platform and system which is subject to regular testing and audit. Unless stated in the job description that the post involves other organizations with which the information will be shared as part of the recruitment process, your personal data will only be shared with third parties where consent is given.

The organization participates in the Inter-Agency Misconduct Disclosure Scheme (the “Scheme”) (www.schr.info/the-misconduct-disclosure-scheme). Accordingly, we request information from a job applicant’s previous employer(s) about any investigations which found that the applicant committed sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents of misconduct under investigation when the applicant left employment. By applying, you confirm your consent to the organization collecting your prior employment history under the Scheme as part of the application process. Your data will be stored for up to four years.