Background/Context:
The IRC has operated in Syria since 2012, providing protection, health, economic recovery, and early childhood development programs in Idleb, Aleppo, Ar-Raqqa, Hassakeh, and Deir ez-Zor, with new programs expanding into Hama, rural Damascus, and Homs. With a team of over 700 members, the IRC has established trust and strong community relationships, ensuring access and effective service delivery. It plays a significant role in Syria’s NGO, donor, and coordination forums, holding key positions and adapting to the evolving context.
With the new realities under the new government, as of December 2024, the IRC has deployed a team to Damascus to set up operations and engage in coordination structures for newly accessible areas across Syria—including parts of NES, NWS, and other previously unreachable locations in South and Central Syria, adjusting operations to maximize coverage and efficiency.
Protection
The IRC has been delivering protection programs in the northwest since 2013 and in the northeast of Syria since 2014, focusing on Protection/Rule of Law (PRoL), Women’s Protection and Empowerment (WPE), and Child Protection (CP). These efforts include specialized case management, PSS, protection monitoring, service mapping, and advocacy. Collaborating with partners, IRC improves access to protection services, raises community awareness, and strengthens referral pathways. Protection capacity building, community outreach, and rapid response through mobile protection teams have also been provided since 2017.
Job overview:
Under the direct supervision of the Protection Monitoring Officer (PMO), the Protection Monitoring Assistant will be responsible for assessing humanitarian protection of humanitarian assistance amongst the internally displaced (IDP), refugee and host communities in and locations outside the camp in a manner that protects the safety, confidentiality, and dignity of those communities. Such activities will lead to
a) an increased understanding of the protective environment, including essential demographic data, vulnerability mapping, available services, and existing gaps impacting these populations.
b) reports/initiatives detailing needed actions to address such assistance gaps and contribute to referral mechanisms for specialized services.
The Protection Monitoring Assistant will be primarily responsible for collection and entry of protection data using mobile devices, into an online data collection system. They will receive technical guidance and support from the Information Management Officer and respond to questions and requests for additional information on submitted protection data on a weekly basis.
• Conduct mobile field visits SereKanya camp to meet with persons of concern (POC) within the community to better understand access to humanitarian assistance and identify individuals at risk according to the weekly work plan.
• Under the guidance of the PMO, facilitate household (HH) interviews and/or focus group discussions with POCs, key informants as well as service providers.
• Directly upload protection data into mobile devices through CommCare app to produce clear, succinct protection-focused reports and follow-up on red flag protection-related issues.
• Identify and make quality referrals with confidentiality and follow up to the relevant service provider.
• Conduct Rapid Protection Assessments in response to emergency humanitarian issues and concerns.
• Support the analysis of data and highlight humanitarian trends and concerns in reporting to the Information Management Officer
• Work to identify and support community focal points/volunteers to participate in ongoing monitoring activities and follow-up.
• Through your work to continue to strengthen IRC’s relationship with IDPs, refugee and host communities and leaders to maintain good access to POCs.
• Supports Information Management Officer and Community Mobilization team to design appropriate and evidence-based protection interventions on behalf of the community.
• Conduct all work with respect to the IRC way and humanitarian principles of neutrality, impartiality, independence and non-discrimination.
• Conducts other duties as assigned by supervisor.
Education
• National diploma or university degree or other advanced technical qualifications, preferably, in sociology, law, psychology, education.
Work Experience:
• At least two years of progressively responsible professional experience ofsocial work, research or protection monitoring.
• Previous experience in an emergency or conflict-afflicted setting is required.
• Belief in human rights including gender equality.
• Good communication skills including ability to gain trust and build relationships with new communities.
• Basic computer skills including Microsoft Word and excel.
• Experience in regular report writing.
• Good interpersonal skills and ability to work as part of a team, as well as independently.
• Flexible and able to work in a dynamic and diverse environment.
Demonstrated Skills and Competencies:
• A commitment to IRC’s mission, vision, values and IRC Way – Professional Code of Conduct.
• Credible written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development
• Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.
• Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
• Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience.
• Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other partners to maximize cooperation and productivity.
• Curiosity, a desire to continually learn and develop is a must.
• Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.
Language/Travel:
• Arabic Language and English will be an advantage.
• 100% field-based position with travel required for training in, Hasaka, Deir ez-Zor, or Raqqa depending on training location.
Key Working Relationships:
Position Reports to: Protection Monitoring Officer
Position directly supervises: None
Indirect Reporting (If applicable): Protection Manager
Key Internal Contacts: Integrated protection and Health.
Key External Contacts: Camp management, INGO and LNGO
Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.
Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the country where this position is based and are currently residing outside of your home country, you may be eligible for an attractive relocation package. Eligibility is determined based on IRC's operational needs and specific role requirements. IRC strives to attract, motivate, and retain qualified national staff in our programs.
Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.
نصيحة لحمايتك
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.