Applications will be reviewed on a rolling basis as part of our fast-track recruitment process. To ensure full consideration, we strongly encourage you to submit your application as early as possible, ahead of the deadline.
Are you looking for an opportunity to make a difference and become part of a dedicated team of humanitarians?
NRC Syria is now seeking a Protection from Violence Officer to join the team in the Northeast Area (Qamishli).
The Protection from Violence (PfV) Officer - case management is responsible for the timely, high-quality, and effective provision of protection services within their area of operation. This includes case management and individual protection assistance, which covers protection assessment, development of a project participants’ case plan, implementation of the plan according to a participants’-led action plan, psychosocial support (PSS), psychological first aid (PFA), awareness raising and community outreach.
Generic responsibilities:
- Ensure adherence with NRC policies, tools, handbooks and guidelines.
- Implement delegated protection project portfolio according to plan of action.
- Prepare and develop status reports as required by management.
- Ensure proper filing of documents.
- Ensure that projects target beneficiaries most in need and explore and assess new and better ways to assist.
- Promote and share ideas for technical improvement
Specific responsibilities:
- Carry out protection case management in line with NRC Protection Case Management guidelines and tools, including conducting intake and assessment, creating and implementing client-centred case plans, and following up on case plans in a timely manner.
- Provide psychosocial support (PSS) and psychological first aid (PFA) to case management clients, as needed.
- Ensure timely identification of vulnerable project participants and quality referral to internal and external services including maintenance of up-to-date service mapping.
- Assess the need for financial assistance to vulnerable participants to cover administrative or legal fees or transportation allowance to attend administrative or court proceedings.
- Working closely with the legal caseworker to assess the needs, develop the care plan and follow up on the implementation of the care plan.
- Maintain case management files with accuracy and confidentiality, including regularly updating the case management database.
- Attend internal case management meetings to review, assess and track all supported cases.
- Assist in capacity building of NRC staff and partners to identify and safely refer cases for protection case management.
- Develop and maintain effective Coordination and working relationships with relevant stakeholders, including partner agencies and service providers.
- Participate in developing the needed assessment tools, conduct community mobilisation and focus group discussions along with legal case worker aimed at identifying the needs of vulnerable populations and understanding their perceptions of service provision.
- Participate in Protection Camp coordination meetings and other relevant meetings with coordination forums as assigned by the line manager.
Generic professional competencies:
- Experience working as a Project/Protection Officer in a humanitarian/recovery context
- Previous experience working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Good knowledge of English (in addition to Arabic), both written and verbal
Context/ Specific skills, knowledge and experience:
- University degree in social work, psychology, social sciences, anthropology and other related fields
- Minimum of 3 years of experience in protection/Gender-based violence activities in particular protection monitoring, case management, counselling, social work or other related field;
- Ability to maintain confidentiality, respect, non-discrimination, and safety of client at all times
- Strong ability to organise work, meet deadlines, maintain composure, work independently and with limited direct supervision and prioritise work under pressure, coordinate multiple tasks and maintain attention to detail
- Excellent interpersonal and problem-solving skills, creativity, and flexibility
- Ability to maintain confidentiality, respect, non-discrimination, and safety of client at all times
- Advanced in written and spoken English and fluency in Arabic.
- Computer literacy (Microsoft Word and Excel)
- Good knowledge of data protection standards
Personal qualities
- Handling insecure environments
- Planning and delivering results
- Working with people
- Analysing
- Communicating with impact and respect
- Coping with change
We can offer
Duty station: Qamishli- Syria
- Contract: Project-Based Employment Contract until the end of October 2026 (Non-renewable)
- Salary/benefits: Grade 5 of NRC's salary scale (NRC Grade profile)
- NRC is an equal opportunity employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, or physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Important information about the application process
- The position is open to both internal and external applicants.
- All interested candidates matching the profile are welcome to apply.
- When creating your profile, include your full name as given on your national identification card. Complete all the system-required fields for experience, employment history, and education.
- Candidates who do not provide complete and detailed information in the online application form may not be considered.
- The application deadline is 22 April 2026.
-Applications will be reviewed on a rolling basis as part of our fast-track recruitment process. To ensure full consideration, we strongly encourage you to submit your application as early as possible, ahead of the deadline.
- Submit your application and CV in English, taking care to attach your latest CV.
- We receive many applications for each vacant position, and so only shortlisted candidates will be contacted.
- Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
- Unsolicited applications not related to this specific job advertisement will not be considered.
Learn more about NRC's operations in Syria here.
نصيحة لحمايتك
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.